Your voicemail messages can be delivered to your phone, your email, or both.
It’s a common phishing tactic to fake these emails. The email will pose as a voicemail notification. The attached “audio file” will likely contain malicious software.
It’s important that you can identify this type of scam.
A legitimate Nextworks Voice voicemail attachment will appear as follows:
It’s important that the From address shows your organization's domain name, and not something such as voicemail@my_messages.ru. You can click on the From address to confirm the real sender.
Here is an example:
If in doubt, please email email@example.com.