CLIENT PORTAL
Helpdesk Request
Here are 4 options for reaching out to us:
Call us at 360-558-7665. (If you get voicemail, we call back quickly.)
Log into our Ticket System to open a new case or review the status of any open requests.
If you would like to report a quality issue with your Nextworks Voice™ phone, you can do so here.
Remote Support
A Nextworks helpdesk technician can connect to your computer for assistance. When you click one of the links below, a small program will be downloaded to your computer. Please run the program and provide us with the code.
Add/Remove Employee
Let us conduct the Nextworks IT requirements for personnel changes. Learn more about the importance of employee onboarding & offboarding.
Add/Remove Phone Extension
Let us conduct the Nextworks Voice requirements for personnel changes.
Nextworks Agent
By installing the Nextworks Agent, we can more quickly assist you in the future. Your Nextworks support representative will instruct you which one to use.
Cybersecurity Portal
Start on the path to greater cybersecurity awareness. If you don't have access to our Cybersecurity Portal, please contact our help desk and we'll get you started.
Secure Message Sharing
This easy tool allows you to securely share information with the Nextworks help desk team.
Nextworks Voice Resources
These guides and tools help you to take full advantage of your Nextworks Voice telephone system.
Articles, Newsetter, & Blogs
Nextworks helps to keep you current with technology industry insights.
IT Services Survey
We have a short 7 question survey if you would like to let us know how we are doing.
Nextworks Email Security
Protect your organization from advanced email threats with Nextworks Email Security. We also encourage you to send out this Phishing Awareness PDF document to all of your staff.
Microsof 365 uses multifactor authentication. For this, they have created the Microsoft Authenticator app for smart phones. Here is how to get set up.
Downloads
A helpdesk technician may make a file available for you.
