CLIENT PORTAL

Helpdesk Request

Open a new case or review the status of any open requests.
Email support@next-works.com    ∿    Client Login
You may also call 360-558-7665.
If you would like to report a quality issue with your Nextworks Voice™ phone, you can do so here.

Remote Support

A Nextworks helpdesk technician can connect to your computer and assist.
Splashtop (best choice)    ∿    Quick Assist    ∿    ShowmyPC

Add/Remove Employee

Let us conduct the Nextworks IT requirements for personnel changes.
Add Employee    ∿    Remove Employee    ∿    Replace Employee

Add/Remove Phone Extension

Let us conduct the Nextworks Voice requirements for personnel changes.
Add Extension    ∿    Remove Extension   ∿    Reassign Extension

Downloads

A helpdesk technician may make a file available for you.
Secure Downloads (password needed)    ∿    Soft Phone Downloads

Nextworks Agent

By installing the Nextworks Agent, we can more quickly assist you in the future. Your Nextworks support representative will instruct you wich one to use.
Windows    ∿    Mac

Phishing Awareness

Don't be a victim of a scam. Spend just a few minutes and be more alert.
OpenDNS Quiz    ∿    Phishing Box Quiz    ∿    Jigsaw Quiz

Secure Message Sharing

This easy tool allows you to securely share information with the Nextworks help desk team.
Enter Your Secure Message

Nextworks Voice Guides

View the guides to your Nextworks Voice telphone system.
Desk Phone    ∿    Windows Softphone    ∿    Mac Softphone    ∿    Voice Operator Panel    ∿    Other Phone Features    ∿    Setup a Desktop Phone at Home

Nextworks IT Services Survey

We have a short 7 question survey if you would like to let us know how we are doing.
Take the Survey

Celebrating our 12th Year Anniversary!